The Challenge: An unusable Drupal website
Edenred Polska ran a Drupal website — the technology mandated by their French headquarters. The site served three user groups: prospective clients (companies looking to purchase gift and benefit cards), cardholders (people using Edenred cards), and merchants (businesses accepting Edenred cards).
Although the site technically had Drupal Paragraphs installed, the implementation was fundamentally flawed. Content managers couldn't edit even basic text on the site — every change required a ticket to the technical team.
The marketing team found a workaround: they started pasting ready-made graphics instead of editable text. This led to serious problems — no responsiveness across devices, poor SEO as search engines couldn't index image-based content, low display quality, and a rigid structure that couldn't be quickly updated.
Business Results
From abandoning Drupal to championing it
The client's attitude shifted fundamentally. From a company planning to abandon Drupal entirely, Edenred became a partner who regularly commissions new components, thinks about paragraph universality, and plans further stages of site development. Their marketing team now independently creates landing pages using the component library.