Multi-vendor marketplace on Sylius
We turned Mom O'clock from a centrally managed dropshipping store into a fully-fledged multi-vendor marketplace where vendors can manage their orders by themselves.
Mom O’clock is a marketplace platform with a rich offer of products for mothers and their children. The items are provided by the carefully selected vendors.
Challenge
Mom O’clock was looking for a reliable partner to help them turn their online store into a real marketplace. The company had just recently launched its website and started receiving first orders. The team wanted to turn the store into a fully functioning marketplace platform and enable the vendors to manage the orders by themselves without the support of Mom O'clock staff.
Solution
Website stabilization
When we started cooperation, Mom O'clock was still a very young project. The business owners wanted to move forward but were bogged down with errors and performance issues.
- Our DevOps team analyzed the infrastructure, separated development and production environments, implemented monitoring, and stabilized the system.
- Our Sylius Experts fixed multiple errors, enabling the website to work predictably, import product feeds, and receive orders.
Multi-vendor marketplace architecture
Based on the client requirements, we architected the multi-vendor functionality which enabled us to turn the website into a marketplace. Each order is split into sub-orders accessible by particular vendors. This allows the system to:
- Calculate transport costs per vendor.
- Do partial deliveries and partial returns.
- Allow vendors to access only their part of the order.
Implementation of the marketplace platform
Our tech team built the multi-vendor marketplace according to the specification. Our QA team validated the deliverables, which were then staged for the client for testing. After the solution was approved as working, we launched it on the website.
Result
Mom O'clock is a fully-featured open source marketplace. Each vendor has access to their orders, payments, and shipping methods. The costs are handled separately depending on a particular merchant setting. Each vendor receives notifications about the orders separately. The Mom O'clock team can focus on developing their business rather than managing orders.
