Drupal Support – Drupal Maintenance | Software Development Company – Drupal & React & Symfony

We're Drupal specialists.
12 Acquia certifications prove our proficiency in Drupal development and support.

How we can help you?

Bug fixing: CSS, JavaScript, PHP, Drupal and other.

Drupal core and modules security updates.

Small improvements (up to 150 hours per month).

Subscription plans:

Name	Basic	Professional	Enterprise
Price monthly	€99,00	€1990	Contact sales
Monthly included development hours	-	40	Custom
Additional development hour cost	Contact sales	Contact sales	Custom
Onboarding cost (one-off)	300 EUR	300 EUR	300 EUR
Maximum number of sites supported	1 (next website €30/month)	2 (next website €30/month)	Custom
Uptime monitoring	Yes	Yes	Yes
Security updates monitoring	Yes	Yes	Yes
1 click copy of the website on our servers for your tests	Yes	Yes	Yes
1 click deployment to live server	Yes	Yes	Yes
Maintenance of infrastructure required to fix, test and deploy	Yes	Yes	Yes
Readiness to react to P1 incidents	6h	4h	1h
Free Drupal core security updates	No	No	Yes

Download full offer in PDF

Do you want to build something bigger?

Check our Drupal Development services

How does it work:

1.

Choose a subscription plan that fits your needs.

2.

We will contact you with information about your onboarding date.

3.

Onboarding process will start, during which we get to know your website and document hosting and deployment procedures.

4.

Support services start. You can create your support requests.

Why should you use Droptica Drupal Support services?

We love Drupal.

We work with Drupal since 2008. We know how to fix bugs really fast.

We are in the European Union timezone (Poland).

We are a team of 40 Drupal Developers. We can react quickly to your support requests.

You can communicate with us by Jira, Slack or Video/Audio calls (Phone, Google Hangout, Skype, Zoom).

We use Visualception to test your website before each deploy. With Visualception we are 100% sure that we don't break anything on your site.

Our clients are happy to talk about us

Our clients are our partners, and we pursue their business goals together. We do far more than just software development – we also plan long-term goals and the architecture of Drupal-based (and other) systems, recommend good solutions and reject ideas that do not benefit the business.

We want our cooperation with our clients to last as long as possible, which is why we are committed to developing their systems in the right direction.

The feedback of one of our clients confirms this:

We established cooperation with Droptica around two years ago to develop our online store available at http://www.wydawnictwowam.pl Both the quality of all the works carried out, as well as our cooperation were stellar.

The technical solutions suggested and implemented by Droptica were a great help and often improved the value of our system, often exceeding our initial expectations...

Droptica is an amazing company. I've worked with Drupal specialists in the past... Nothing worked in terms of quality and value, but they hit the sweet pot. They provided good-quality code at a reasonable price point.

For more feedback, click here

What is Onboarding?

During onboarding we:

Put your website under version control if you did not use Git before.

Make a copy of your website and create a separate development environment. This way you have a demo copy of your website and we have a place where we can stage any changes we introduced to it for you to test before adding them to production.

We create and document automated deployment scripts so that when we ship changes to production, we can do it efficiently.

This process takes 1-3 days. After it, we can work on your requests to deploy new code to your live site with 1 click in few minutes.

Our extensive Drupal knowledge is confirmed not only by the projects and client reviews but also by the articles on our blog

See some examples of Drupal-related articles:

Want to build something bigger?

Check our Drupal Development services

Subscriptions plans:

Name	Basic	Professional	Enterprise
Price monthly EUR	€99,00	€499,00	Contact sales
Onboarding cost	300 EUR	300 EUR	300 EUR
Maximum number of sites supported	1	2	Custom
1 click copy of the website on our servers	Yes	Yes	Yes
1 click deployment to live server	Yes	Yes	Yes
Maintenance of infrastructure required to fix, test and deploy	Yes	Yes	Yes
Readiness to react to P1 incidents	6h	4h	1h
Free Drupal core security updates	No	No	Yes
Developer time	As per standard development price list	10 hours included. Over limit - as per standard development price	Custom

Download full offer in pdf

FAQ

What are the hosting requirements?

We require SSH on hosting. If you don’t have it, we can move your website to our hosting. Alternatively, you can use a service like Pantheon, Platform.sh or Acquia

How quickly do you react?

We react as fast as possible. If something breaks, often within minutes, and always within the times specified in the correct plan.