Droptica

Drupal maintenance and support

Acquia Certified

We're Drupal specialists.
12 Acquia certifications prove our proficiency in Drupal development and support.

How we can help you?

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Bug fixing: CSS, JavaScript, PHP, Drupal and other.

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Drupal core and modules security updates.

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Small improvements (up to 150 hours per month).

Subscription plans:

Name Basic Professional Enterprise

Price monthly EUR

€99,00

€499,00

Contact sales
Onboarding cost 300 EUR 300 EUR 300 EUR
Maximum number of sites supported 1 2 Custom
1 click copy of the website on our servers Yes Yes Yes
1 click deployment to live server Yes Yes Yes
Maintenance of infrastructure required to fix, test and deploy Yes Yes Yes
Readiness to react to P1 incidents 6h 4h 1h
Free Drupal core security updates No No Yes
Developer time As per standard development price list 10 hours included. Over limit - as per standard development price Custom
What can we do for you

Do you want to build something bigger?

How does it work:

1.

Choose a subscription plan that fits your needs.

2.

We will contact you with information about your onboarding date.

3.

Onboarding process will start, during which we get to know your website and document hosting and deployment procedures.

4.

Support services start. You can create your support requests.

Why should you use Droptica Drupal Support services?

We love Drupal

We love Drupal.

 

 
We work with Drupal since 2008

We work with Drupal since 2008. We know how to fix bugs really fast.

European Union timezone

We are in the European Union timezone (Poland).

Team of 40 Drupal Developers

We are a team of 40 Drupal Developers. We can react quickly to your support requests.

Communicate with us

You can communicate with us by Jira, Slack or Video/Audio calls (Phone, Google Hangout, Skype, Zoom).

Visualception

We use Visualception to test your website before each deploy. With Visualception we are 100% sure that we don't break anything on your site.

Our clients are happy to talk about us

Our clients are our partners, and we pursue their business goals together. We do far more than just software development – we also plan long-term goals and the architecture of Drupal-based (and other) systems, recommend good solutions and reject ideas that do not benefit the business.

We want our cooperation with our clients to last as long as possible, which is why we are committed to developing their systems in the right direction.

What is Onboarding?

During onboarding we:

Put your website under version control if you did not use Git before.

Make a copy of your website and create a separate development environment. This way you have a demo copy of your website and we have a place where we can stage any changes we introduced to it for you to test before adding them to production.

We create and document automated deployment scripts so that when we ship changes to production, we can do it efficiently.

This process takes 1-3 days. After it, we can work on your requests to deploy new code to your live site with 1 click in few minutes.

Our extensive Drupal knowledge is confirmed not only by the projects and client reviews but also by the articles on our blog

See some examples of Drupal-related articles:

Hire Drupal Experts

Want to build something bigger?

Subscriptions plans:

Name Basic Professional Enterprise

Price monthly EUR

€99,00

€499,00

Contact sales
Onboarding cost 300 EUR 300 EUR 300 EUR
Maximum number of sites supported 1 2 Custom
1 click copy of the website on our servers Yes Yes Yes
1 click deployment to live server Yes Yes Yes
Maintenance of infrastructure required to fix, test and deploy Yes Yes Yes
Readiness to react to P1 incidents 6h 4h 1h
Free Drupal core security updates No No Yes
Developer time As per standard development price list 10 hours included. Over limit - as per standard development price Custom

FAQ

What are the hosting requirements?

We require SSH on hosting. If you don’t have it, we can move your website to our hosting. Alternatively, you can use a service like Pantheon, Platform.sh or Acquia

How quickly do you react?

We react as fast as possible. If something breaks, often within minutes, and always within the times specified in the correct plan.

What can we do for you

Not sure what type of plan you need?

Contact us and schedule a Skype call.