How we can help you?
Drupal core and modules security updates.
Small improvements (up to 150 hours per month).
|Price monthly||€99,00||Contact sales||Contact sales||Contact sales|
|Monthly included development hours||-||20||40||Custom|
|Additional development hour cost||Contact sales||Contact sales||Contact sales||Custom|
|Onboarding cost (one-off)||€300||€300||€300||€300|
|Maximum number of sites supported||1 (next website €30/month)||1 (next website €30/month)||2 (next website €30/month)||Custom|
|Security updates monitoring||Yes||Yes||Yes||Yes|
|1 click copy of the website on our servers for your tests||Yes||Yes||Yes||Yes|
|1 click deployment to live server||Yes||Yes||Yes||Yes|
|Maintenance of infrastructure required to fix, test and deploy||Yes||Yes||Yes||Yes|
|Readiness to react to P1 incidents||6h||6h||4h||1h|
Do you want to build something bigger?
How does it work:
Choose a subscription plan that fits your needs.
We will contact you with information about your onboarding date.
Onboarding process will start, during which we get to know your website and document hosting and deployment procedures.
Support services start. You can create your support requests.
Why should you use Droptica Drupal Support services?
We love Drupal.
We work with Drupal since 2008. We know how to fix bugs really fast.
We are in the European Union timezone (Poland).
We are a team of 40 Drupal Developers. We can react quickly to your support requests.
You can communicate with us by Jira, Slack or Video/Audio calls (Phone, Google Hangout, Skype, Zoom).
We use Visualception to test your website before each deploy. With Visualception we are 100% sure that we don't break anything on your site.
What is Onboarding?
During onboarding we:
Put your website under version control if you did not use Git before.
Make a copy of your website and create a separate development environment. This way you have a demo copy of your website and we have a place where we can stage any changes we introduced to it for you to test before adding them to production.
We create and document automated deployment scripts so that when we ship changes to production, we can do it efficiently.
This process takes 1-3 days. After it, we can work on your requests to deploy new code to your live site with 1 click in few minutes.
Want to build something bigger?
Price monthly EUR
|Onboarding cost||300 EUR||300 EUR||300 EUR|
|Maximum number of sites supported||1||2||Custom|
|1 click copy of the website on our servers||Yes||Yes||Yes|
|1 click deployment to live server||Yes||Yes||Yes|
|Maintenance of infrastructure required to fix, test and deploy||Yes||Yes||Yes|
|Readiness to react to P1 incidents||6h||4h||1h|
|Free Drupal core security updates||No||No||Yes|
|Developer time||As per standard development price list||10 hours included. Over limit - as per standard development price||Custom|
What are the hosting requirements?
We require SSH on hosting. If you don’t have it, we can move your website to our hosting. Alternatively, you can use a service like Pantheon, Platform.sh or Acquia
How quickly do you react?
We react as fast as possible. If something breaks, often within minutes, and always within the times specified in the correct plan.
Not sure what type of plan you need?
Contact us and schedule a Skype call.